What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity and process your transactions — name, contact details, and the wallet identifiers linked to your DANA, OVO, or GoPay account. We also log device data and session activity to detect
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unusual access patterns and keep your account secure. Payment records — including deposit amounts, timestamps, and wallet references — are retained as required by applicable financial compliance rules in regions where our service is available under local law. We do not sell your personal information to
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third-party advertisers. Behavioural data, such as which sections of the platform you visit, is used internally to improve the account experience and tailor support when you reach out. Any data shared with payment processors like DANA, OVO, or GoPay is limited to what those providers need
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to complete your transaction — nothing more. Retention periods vary by data type: account credentials are held while your account is active, transaction records are kept for the period required by applicable rules, and analytics data is periodically purged. You may request a summary of what
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we hold about you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.